Return of products
HOW TO RETURN DEVICES UNDER WARRANTY
2
Receive confirmation
We will confirm receipt of your information within a few business days.
3
return product
Once you receive the instructions, send the product to us.
4
WAIT FOR Inspection Result
Our specialists will inspect the product and inform you of their decision.
5
Receive a Replacement Product
Refunds will be processed within 5–10 business days once the product is received.
Jei norite grąžinti prekę, užpildykite prekių grąžinimo formą ir pateikite reikalingą informaciją apie užsakymą.
April 2025
We guarantee our products 24-month¹ warranty period.
All batteries carry a 6-month warranty period.
Post-warranty repair service for products is not provided.
¹Additional agreement for an extended warranty period can be agreed upon separately.
If a product stops operating within this specific warranty time, the product can be:
-
repaired;
-
replaced with a new product;
-
replaced with an equivalent repaired product fulfilling the same functionality;